I8bet Privacy Policy — Protecting Your Data is Our Priority
This Privacy Policy explains how i8bet collects, stores, uses, and protects the personal information of our users in Malaysia. By using the i8bet platform, you agree to the privacy practices described in this document.
Last updated: 2026. Applies to all registered i8bet users in Malaysia.
1. Information We Collect
When you register and use the i8bet platform, we collect several categories of information to ensure a secure and seamless experience. The types of information we collect include:
- Account information: Your full name, email address, phone number, date of birth, and username as provided during registration.
- Identity verification information: A copy of your identity card or passport may be requested for age verification and fraud prevention purposes.
- Payment information: Payment method details in Malaysian Ringgit (MYR), including e-wallets, online banking, and transaction information — however, we do not store full card numbers.
- Device and browser information: IP address, device type, operating system, web browser, and session data collected automatically when you use the platform.
- Usage data: Pages visited, games played, session duration, clicks, and in-platform interactions for analysis and improvement purposes.
- Cookies and tracking technologies: Cookie files and similar technologies to identify your session and personalise your experience.
We only collect information that is strictly necessary to provide a safe, fair, and responsible service to users in Malaysia.
2. Why We Use Your Information
Information collected by i8bet is used for clear and legitimate purposes, including:
- Processing account registration and verifying user identity.
- Process MYR deposits and withdrawals securely and accurately.
- Detect and prevent fraud, money laundering, and other illegal activities.
- Providing effective customer support when you reach out to us.
- Send important notifications regarding your account, transactions, and promotions (where you have opted in to receive them).
- Improving the platform, interface design, and overall user experience.
- Comply with applicable legal and regulatory obligations in Malaysia.
3. Cookies and Tracking Technologies
I8bet uses cookies and similar tracking technologies to enhance the functionality and usability of the platform. Cookies are small text files stored on your device by your web browser when you visit our site.
We use three main types of cookies:
- Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
- Performance cookies: Collects data on how you use the platform to help us identify technical issues and improve speed and stability.
- Optional cookies: Saves your personal preferences such as language and display settings for a more comfortable experience.
You can manage or disable cookies through your browser settings at any time. Please note, however, that disabling essential cookies may affect the functionality of certain parts of the i8bet platform.
4. Data Storage and Security
I8bet takes your personal data security seriously. All information we store is protected using industry-standard encryption technology. Our servers operate under strict security protocols to prevent unauthorised access, data breaches, and information tampering.
Your personal data is retained for as long as your account remains active, or for as long as required by Malaysian law. When you close your account, we will delete or anonymise your data within a reasonable timeframe, unless we are legally required to retain it for longer.
While we take comprehensive security measures, no system is ever 100% foolproof. We encourage you to do your part by using a strong password and never sharing your login credentials with anyone.
5. Sharing Information with Third Parties
I8bet does not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent. However, we may share information in the following limited circumstances:
- Payment service providers: To securely process MYR deposit and withdrawal transactions through approved payment partners.
- Technology and infrastructure providers: Companies that help us operate the platform, including hosting and analytics services — all bound by strict confidentiality agreements.
- Legal authorities: Where required by Malaysian law, a court order, or a request from a legitimate authority.
- Fraud prevention: To fraud prevention agencies or relevant authorities where there is reasonable suspicion of illegal activity.
In all of the above situations, we ensure that recipients of your information are bound by confidentiality obligations equivalent to our own data protection standards.
6. Your Rights & How to Contact Us
As an i8bet user in Malaysia, you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal information we hold about you at any time.
- Right to rectification: If your information is inaccurate or out of date, you have the right to request that we update it.
- Right to erasure: Under certain circumstances, you may request that we delete your personal data, subject to any legal obligations we are required to comply with.
- Right to object: You may object to the processing of your data for direct marketing purposes at any time.
- Right to withdraw consent: Where data processing is based on your consent, you may withdraw that consent at any time.
This policy may be amended from time to time. Any material changes will be communicated via in-platform notifications or email. Continued use of the platform following any amendment will be considered acceptance of the updated policy.
To submit any enquiries, requests, or complaints regarding your privacy and personal data, please contact the i8bet support team via email at: [email protected]. We are committed to responding to privacy enquiries within a reasonable timeframe.
Your Data is Safe with Us
If you have further questions about how i8bet protects your privacy, or would like to learn more about our platform, visit the FAQ section or register an account today.